Pattern to record: Problems begin after unplugging, sleep or a loose cable event.

Identify the storage layer

This guide applies to an NTFS-formatted Windows volume. Confirm the file system and physical-drive condition before interpreting directory, permission or repair messages; logical repair cannot make failing media reliable. One possible explanation is that cached changes were not committed before the device disconnected.

Protect data before repair

Avoid writing repairs to the only copy of important data. Reconnecting repeatedly through the same loose cable risks more corruption.

Evidence to check on the protected copy

1. Image or clone unstable media first, then examine file-system and storage health separately.
2. Stabilise the connection and compare metadata on a read-only image.

Recovery and verification

If the checks support this cause, repair the file system after important data is copied elsewhere. Verification should cover verified startup, file permissions, large file reads, updates and backup.

For an assessment of your Windows computer, contact AEPC in Burswood or call 027 908 8880. Provide the model and the conditions that reproduce this problem. Workshop visits are by appointment.