Laptop Internal Speakers: speaker output selection or mute. Audio is muted or routed to headphones, HDMI or another playback device.

The distinguishing clue

The built-in speakers are silent while another selected output plays normally.

Checks before an assessment

Play the same familiar recording at a moderate level, checking left and right balance. Note whether headphones work and whether the speakers are selected as the output.

Stop point: Loose metallic debris near speakers can contact the motherboard.

Workshop confirmation and repair

Device-level check: Compare headphones, balance settings and firmware sounds before inspecting speaker wiring.

Targeted check: Compare the selected playback device, channel balance and application volume. If confirmed: Restore the intended speaker output and volume settings.

Repair boundary: Replace the damaged speaker or repair its amplifier or cable path.

Related cause to rule out

When speaker playback fails after a driver change although the audio device remains listed, also consider Laptop Internal Speakers: speaker audio-driver conflict before choosing a repair.

Checks after the work

After repair or replacement, check left and right channels, speech, music, volume range and sleep.

For an AEPC repair assessment in East Auckland, provide the exact model and observed clue. Call 027 908 8880 before visiting the Burswood workshop.