Accounting software can store data in different ways. Some systems are fully cloud-based. Others keep company files locally or sync data through desktop apps. Before a computer fails, it is worth knowing where the current business data actually lives.

Do not assume that a program icon means the data is backed up. The icon may only open software, while the company file sits in a folder that is not included in normal backups.

Questions to ask

Where is the company file? Who has account access? Is there an export routine? Are attachments and reports included? Can the data be restored on another computer?

For small businesses, test access before tax time or staff changes. A backup that has never been restored is not proven.

Before repair or reset

If a computer with accounting data is slow, infected or failing, protect the data before reinstalling Windows or replacing storage.

AEPC / AKL East PC can help Auckland businesses identify computer-side data risks and plan safe repair steps. Contact 0279-088880 with the software name and device symptoms.